I'm a Computer Science graduate from the University of Michigan, now working full-time as a full-stack developer on the AI Control Tower team at ServiceNow. I believe the true purpose of technology is to serve people, and I bring that mindset into my work. At ServiceNow, I am developing AI-powered enhancements to reshape the platform, having worked on both core platform teams like Glide Services and application teams such as Mobile App Builder and Field Service Management.
ServiceNow
July 2024 - PresentMay 2023 – August 2023
May 2022 – August 2022
May 2021 – August 2021
ServiceNow Hackathon Project
1st Place Winner
Revolutionary code editor update for ServiceNow background scripts
Scribe transformed the longstanding ServiceNow platform's background script code editor with an innovative update after 18 years! By integrating a custom version of the Monaco code editor, Scribe introduced a host of new functionalities, including real-time error detection, automatic formatting, code caching, and intelligent auto-completion. Scribe ranked 1st place in the company-wide engineering hackathon, endorsed by ServiceNow executives.
Scribe rebuilt ServiceNow’s background script editor after 18 years by integrating the Monaco code editor, adding real-time error detection, formatting, caching, and intelligent autocompletion. Ranked 1st place in the company-wide engineering hackathon.
ServiceNow Hackathon Project
Mobile app for developers to monitor stories, defects, and pull requests
Fluid is a mobile application designed to streamline developer workflows by providing real-time access to critical project information. The app enables developers to monitor user stories, track defects, and review pull requests directly from their mobile devices, ensuring they stay connected to their projects even when away from their workstations.
Fluid is a mobile app that keeps developers connected by enabling real-time tracking of stories, defects, and pull requests on the go.
ServiceNow Hackathon Project
Integrated task management bot for Microsoft Teams
Stub is an innovative Microsoft Teams bot that revolutionizes task management within collaborative workspaces. By seamlessly integrating with Teams channels, Stub enables users to create, assign, and track tasks directly within their communication platform, eliminating the need to switch between multiple applications and significantly improving team productivity.
Stub is a Microsoft Teams bot that streamlines task creation, assignment, and tracking directly within team chats.
Founder of Nonprofit Organization
Nonprofit dedicated to making learning fun for underprivileged students
MotivateKids is a nonprofit organization I founded with the mission of making education engaging and accessible for underprivileged students. Through innovative teaching methods, interactive workshops, and mentorship programs, we work to bridge the educational gap and inspire a love for learning in children who might otherwise lack educational opportunities.
MotivateKids is a nonprofit I founded to make education engaging and accessible for underprivileged students through interactive teaching and mentorship.
Advanced log file management tool with rapid search capabilities
▹ Developed a log management tool with advanced filters for rapid search and analysis of large log files by timestamp, category, and keywords.
▹ Streamlined analysis by organizing key logs into a dedicated excerpt list for quick reference, improving productivity in troubleshooting and development.
C++ trick-taking card game with strategic AI bot
▹ Programmed a trick-taking card game in C++ that allows teams to accumulate points by winning tricks.
▹ Developed an AI bot that exhibits strategic decision-making, responding to both human input and dynamic game conditions, creating a challenging and engaging experience for players
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